;(function($){$.fn.extend({autocomplete:function(urlOrData,options){var isUrl=typeof urlOrData=="string";options=$.extend({},$.Autocompleter.defaults,{url:isUrl?urlOrData:null,data:isUrl?null:urlOrData,delay:isUrl?$.Autocompleter.defaults.delay:10,max:options&&!options.scroll?10:150},options);options.highlight=options.highlight||function(value){return value;};options.formatMatch=options.formatMatch||options.formatItem;return this.each(function(){new $.Autocompleter(this,options);});},result:function(handler){return this.bind("result",handler);},search:function(handler){return this.trigger("search",[handler]);},flushCache:function(){return this.trigger("flushCache");},setOptions:function(options){return this.trigger("setOptions",[options]);},unautocomplete:function(){return this.trigger("unautocomplete");}});$.Autocompleter=function(input,options){var KEY={UP:38,DOWN:40,DEL:46,TAB:9,RETURN:13,ESC:27,COMMA:188,PAGEUP:33,PAGEDOWN:34,BACKSPACE:8};var $input=$(input).attr("autocomplete","off").addClass(options.inputClass);var timeout;var previousValue="";var cache=$.Autocompleter.Cache(options);var hasFocus=0;var lastKeyPressCode;var config={mouseDownOnSelect:false};var select=$.Autocompleter.Select(options,input,selectCurrent,config);var blockSubmit;$.browser.opera&&$(input.form).bind("submit.autocomplete",function(){if(blockSubmit){blockSubmit=false;return false;}});$input.bind(($.browser.opera?"keypress":"keydown")+".autocomplete",function(event){lastKeyPressCode=event.keyCode;switch(event.keyCode){case KEY.UP:event.preventDefault();if(select.visible()){select.prev();}else{onChange(0,true);}
break;case KEY.DOWN:event.preventDefault();if(select.visible()){select.next();}else{onChange(0,true);}
break;case KEY.PAGEUP:event.preventDefault();if(select.visible()){select.pageUp();}else{onChange(0,true);}
break;case KEY.PAGEDOWN:event.preventDefault();if(select.visible()){select.pageDown();}else{onChange(0,true);}
break;case options.multiple&&$.trim(options.multipleSeparator)==","&&KEY.COMMA:case KEY.TAB:case KEY.RETURN:if(selectCurrent()){event.preventDefault();blockSubmit=true;return false;}
break;case KEY.ESC:select.hide();break;default:clearTimeout(timeout);timeout=setTimeout(onChange,options.delay);break;}}).focus(function(){hasFocus++;}).blur(function(){hasFocus=0;if(!config.mouseDownOnSelect){hideResults();}}).click(function(){if(hasFocus++>1&&!select.visible()){onChange(0,true);}}).bind("search",function(){var fn=(arguments.length>1)?arguments[1]:null;function findValueCallback(q,data){var result;if(data&&data.length){for(var i=0;i<data.length;i++){if(data[i].result.toLowerCase()==q.toLowerCase()){result=data[i];break;}}}
if(typeof fn=="function")fn(result);else $input.trigger("result",result&&[result.data,result.value]);}
$.each(trimWords($input.val()),function(i,value){request(value,findValueCallback,findValueCallback);});}).bind("flushCache",function(){cache.flush();}).bind("setOptions",function(){$.extend(options,arguments[1]);if("data"in arguments[1])
cache.populate();}).bind("unautocomplete",function(){select.unbind();$input.unbind();$(input.form).unbind(".autocomplete");});function selectCurrent(){var selected=select.selected();if(!selected)
return false;var v=selected.result;previousValue=v;if(options.multiple){var words=trimWords($input.val());if(words.length>1){v=words.slice(0,words.length-1).join(options.multipleSeparator)+options.multipleSeparator+v;}
v+=options.multipleSeparator;}
$input.val(v);hideResultsNow();$input.trigger("result",[selected.data,selected.value]);return true;}
function onChange(crap,skipPrevCheck){if(lastKeyPressCode==KEY.DEL){select.hide();return;}
var currentValue=$input.val();if(!skipPrevCheck&&currentValue==previousValue)
return;previousValue=currentValue;currentValue=lastWord(currentValue);if(currentValue.length>=options.minChars){$input.addClass(options.loadingClass);if(!options.matchCase)
currentValue=currentValue.toLowerCase();request(currentValue,receiveData,hideResultsNow);}else{stopLoading();select.hide();}};function trimWords(value){if(!value){return[""];}
var words=value.split(options.multipleSeparator);var result=[];$.each(words,function(i,value){if($.trim(value))
result[i]=$.trim(value);});return result;}
function lastWord(value){if(!options.multiple)
return value;var words=trimWords(value);return words[words.length-1];}
function autoFill(q,sValue){if(options.autoFill&&(lastWord($input.val()).toLowerCase()==q.toLowerCase())&&lastKeyPressCode!=KEY.BACKSPACE){$input.val($input.val()+sValue.substring(lastWord(previousValue).length));$.Autocompleter.Selection(input,previousValue.length,previousValue.length+sValue.length);}};function hideResults(){clearTimeout(timeout);timeout=setTimeout(hideResultsNow,200);};function hideResultsNow(){var wasVisible=select.visible();select.hide();clearTimeout(timeout);stopLoading();if(options.mustMatch){$input.search(function(result){if(!result){if(options.multiple){var words=trimWords($input.val()).slice(0,-1);$input.val(words.join(options.multipleSeparator)+(words.length?options.multipleSeparator:""));}
else
$input.val("");}});}
if(wasVisible)
$.Autocompleter.Selection(input,input.value.length,input.value.length);};function receiveData(q,data){if(data&&data.length&&hasFocus){stopLoading();select.display(data,q);autoFill(q,data[0].value);select.show();}else{hideResultsNow();}};function request(term,success,failure){if(!options.matchCase)
term=term.toLowerCase();var data=cache.load(term);if(data&&data.length){success(term,data);}else if((typeof options.url=="string")&&(options.url.length>0)&&(term.length>=options.minChars)){var extraParams={timestamp:+new Date()};$.each(options.extraParams,function(key,param){extraParams[key]=typeof param=="function"?param():param;});$.ajax({mode:"abort",port:"autocomplete"+input.name,dataType:options.dataType,url:options.url,data:$.extend({q:lastWord(term),limit:options.max},extraParams),success:function(data){var parsed=options.parse&&options.parse(data)||parse(data);cache.add(term,parsed);success(term,parsed);}});}else{select.emptyList();failure(term);}};function parse(data){var parsed=[];var rows=data.split("\n");for(var i=0;i<rows.length;i++){var row=$.trim(rows[i]);if(row){row=row.split("|");parsed[parsed.length]={data:row,value:row[0],result:options.formatResult&&options.formatResult(row,row[0])||row[0]};}}
return parsed;};function stopLoading(){$input.removeClass(options.loadingClass);};};$.Autocompleter.defaults={inputClass:"ac_input",resultsClass:"ac_results",loadingClass:"ac_loading",minChars:2,delay:400,matchCase:false,matchSubset:true,matchContains:false,cacheLength:10,max:100,mustMatch:false,extraParams:{},selectFirst:true,formatItem:function(row){return row[0];},formatMatch:null,autoFill:false,width:0,multiple:false,multipleSeparator:", ",highlight:function(value,term){return value.replace(new RegExp("(?![^&;]+;)(?!<[^<>]*)("+term.replace(/([\^\$\(\)\[\]\{\}\*\.\+\?\|\\])/gi,"\\$1")+")(?![^<>]*>)(?![^&;]+;)","gi"),"<strong>$1</strong>");},scroll:true,scrollHeight:180};$.Autocompleter.Cache=function(options){var data={};var length=0;function matchSubset(s,sub){if(!options.matchCase)
s=s.toLowerCase();var i=s.indexOf(sub);if(options.matchContains=="word"){i=s.toLowerCase().search("\\b"+sub.toLowerCase());}
if(i==-1)return false;return i==0||options.matchContains;};function add(q,value){if(length>options.cacheLength){flush();}
if(!data[q]){length++;}
data[q]=value;}
function populate(){if(!options.data)return false;var stMatchSets={},nullData=0;if(!options.url)options.cacheLength=1;stMatchSets[""]=[];for(var i=0,ol=options.data.length;i<ol;i++){var rawValue=options.data[i];rawValue=(typeof rawValue=="string")?[rawValue]:rawValue;var value=options.formatMatch(rawValue,i+1,options.data.length);if(value===false)
continue;var firstChar=value.charAt(0).toLowerCase();if(!stMatchSets[firstChar])
stMatchSets[firstChar]=[];var row={value:value,data:rawValue,result:options.formatResult&&options.formatResult(rawValue)||value};stMatchSets[firstChar].push(row);if(nullData++<options.max){stMatchSets[""].push(row);}};$.each(stMatchSets,function(i,value){options.cacheLength++;add(i,value);});}
setTimeout(populate,25);function flush(){data={};length=0;}
return{flush:flush,add:add,populate:populate,load:function(q){if(!options.cacheLength||!length)
return null;if(!options.url&&options.matchContains){var csub=[];for(var k in data){if(k.length>0){var c=data[k];$.each(c,function(i,x){if(matchSubset(x.value,q)){csub.push(x);}});}}
return csub;}else
if(data[q]){return data[q];}else
if(options.matchSubset){for(var i=q.length-1;i>=options.minChars;i--){var c=data[q.substr(0,i)];if(c){var csub=[];$.each(c,function(i,x){if(matchSubset(x.value,q)){csub[csub.length]=x;}});return csub;}}}
return null;}};};$.Autocompleter.Select=function(options,input,select,config){var CLASSES={ACTIVE:"ac_over"};var listItems,active=-1,data,term="",needsInit=true,element,list;function init(){if(!needsInit)
return;element=$("<div/>").hide().addClass(options.resultsClass).css("position","absolute").appendTo(document.body);list=$("<ul/>").appendTo(element).mouseover(function(event){if(target(event).nodeName&&target(event).nodeName.toUpperCase()=='LI'){active=$("li",list).removeClass(CLASSES.ACTIVE).index(target(event));$(target(event)).addClass(CLASSES.ACTIVE);}}).click(function(event){$(target(event)).addClass(CLASSES.ACTIVE);select();if(!$(input).attr('disabled'))input.focus();return false;}).mousedown(function(){config.mouseDownOnSelect=true;}).mouseup(function(){config.mouseDownOnSelect=false;});if(options.width>0)
element.css("width",options.width);needsInit=false;}
function target(event){var element=event.target;while(element&&element.tagName!="LI")
element=element.parentNode;if(!element)
return[];return element;}
function moveSelect(step){listItems.slice(active,active+1).removeClass(CLASSES.ACTIVE);movePosition(step);var activeItem=listItems.slice(active,active+1).addClass(CLASSES.ACTIVE);if(options.scroll){var offset=0;listItems.slice(0,active).each(function(){offset+=this.offsetHeight;});if((offset+activeItem[0].offsetHeight-list.scrollTop())>list[0].clientHeight){list.scrollTop(offset+activeItem[0].offsetHeight-list.innerHeight());}else if(offset<list.scrollTop()){list.scrollTop(offset);}}};function movePosition(step){active+=step;if(active<0){active=listItems.size()-1;}else if(active>=listItems.size()){active=0;}}
function limitNumberOfItems(available){return options.max&&options.max<available?options.max:available;}
function fillList(){list.empty();var max=limitNumberOfItems(data.length);for(var i=0;i<max;i++){if(!data[i])
continue;var formatted=options.formatItem(data[i].data,i+1,max,data[i].value,term);if(formatted===false)
continue;var li=$("<li/>").html(options.highlight(formatted,term)).addClass(i%2==0?"ac_even":"ac_odd").appendTo(list)[0];$.data(li,"ac_data",data[i]);}
listItems=list.find("li");if(options.selectFirst){listItems.slice(0,1).addClass(CLASSES.ACTIVE);active=0;}
if($.fn.bgiframe)
list.bgiframe();}
return{display:function(d,q){init();data=d;term=q;fillList();},next:function(){moveSelect(1);},prev:function(){moveSelect(-1);},pageUp:function(){if(active!=0&&active-8<0){moveSelect(-active);}else{moveSelect(-8);}},pageDown:function(){if(active!=listItems.size()-1&&active+8>listItems.size()){moveSelect(listItems.size()-1-active);}else{moveSelect(8);}},hide:function(){element&&element.hide();listItems&&listItems.removeClass(CLASSES.ACTIVE);active=-1;},visible:function(){return element&&element.is(":visible");},current:function(){return this.visible()&&(listItems.filter("."+CLASSES.ACTIVE)[0]||options.selectFirst&&listItems[0]);},show:function(){var offset=$(input).offset();element.css({width:typeof options.width=="string"||options.width>0?options.width:$(input).width(),top:offset.top+input.offsetHeight,left:offset.left}).show();if(options.scroll){list.scrollTop(0);list.css({maxHeight:options.scrollHeight,overflow:'auto'});if($.browser.msie&&typeof document.body.style.maxHeight==="undefined"){var listHeight=0;listItems.each(function(){listHeight+=this.offsetHeight;});var scrollbarsVisible=listHeight>options.scrollHeight;list.css('height',scrollbarsVisible?options.scrollHeight:listHeight);if(!scrollbarsVisible){listItems.width(list.width()-parseInt(listItems.css("padding-left"))-parseInt(listItems.css("padding-right")));}}}},selected:function(){var selected=listItems&&listItems.filter("."+CLASSES.ACTIVE).removeClass(CLASSES.ACTIVE);return selected&&selected.length&&$.data(selected[0],"ac_data");},emptyList:function(){list&&list.empty();},unbind:function(){element&&element.remove();}};};$.Autocompleter.Selection=function(field,start,end){if(field.createTextRange){var selRange=field.createTextRange();selRange.collapse(true);selRange.moveStart("character",start);selRange.moveEnd("character",end);selRange.select();}else if(field.setSelectionRange){field.setSelectionRange(start,end);}else{if(field.selectionStart){field.selectionStart=start;field.selectionEnd=end;}}
field.focus();};})(jQuery);(function(jQuery){jQuery.fn.typeWatch=function(o){var options=jQuery.extend({wait:750,callback:function(){},highlight:true,captureLength:2,id:''},o);function checkElement(timer,override){var elTxt=jQuery(timer.el).val();if((elTxt.length>options.captureLength&&elTxt.toUpperCase()!=timer.text)||(override&&elTxt.length>options.captureLength)){timer.text=elTxt.toUpperCase();timer.cb(elTxt);}};function watchElement(elem){if(elem.type.toUpperCase()=="TEXT"||elem.nodeName.toUpperCase()=="TEXTAREA"){var timer={timer:null,text:jQuery(elem).val().toUpperCase(),cb:options.callback,el:elem,wait:options.wait};if(options.highlight){jQuery(elem).focus(function(){this.select();});}
var startWatch=function(evt){var timerWait=timer.wait;var overrideBool=false;if(evt.keyCode==13&&this.type.toUpperCase()=="TEXT"){timerWait=1;overrideBool=true;}
var timerCallbackFx=function()
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function Tipsy(element,options){this.$element=$(element);this.options=options;this.enabled=true;fixTitle(this.$element);}
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options=$.extend({},$.fn.tipsy.defaults,options);function get(ele){var tipsy=$.data(ele,'tipsy');if(!tipsy){tipsy=new Tipsy(ele,$.fn.tipsy.elementOptions(ele,options));$.data(ele,'tipsy',tipsy);}
return tipsy;}
function enter(){var tipsy=get(this);tipsy.hoverState='in';if(options.delayIn==0){tipsy.show();}else{setTimeout(function(){if(tipsy.hoverState=='in')tipsy.show();},options.delayIn);}};function leave(){var tipsy=get(this);tipsy.hoverState='out';if(options.delayOut==0){tipsy.hide();}else{setTimeout(function(){if(tipsy.hoverState=='out')tipsy.hide();},options.delayOut);}};if(!options.live)this.each(function(){get(this);});if(options.trigger!='manual'){var binder=options.live?'live':'bind',eventIn=options.trigger=='hover'?'mouseenter':'focus',eventOut=options.trigger=='hover'?'mouseleave':'blur';this[binder](eventIn,enter)[binder](eventOut,leave);}
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else if(e_input)
{e_input.focus();}}
$.extend($.expr[':'],{inView:function(a){var st=(document.documentElement.scrollTop||document.body.scrollTop),ot=$(a).offset().top,wh=(window.innerHeight&&window.innerHeight<$(window).height())?window.innerHeight:$(window).height();return ot>st&&($(a).height()+ot)<(st+wh);}});function finishCheckavail(id,response){$('#usernameLoading').hide();$('#'+id).html(unescape(response));$('#'+id).fadeIn();}
jQuery.fn.contains=function(txt){return jQuery(this).indexOf(txt)>=0;}
$(document).ready(function(){jQuery('.popup').click(function(){var t=jQuery(this);var url=t.attr('href');if(t.hasClass('showmsg')){t.removeClass('showmsg');t.find('.thicon').removeClass('thiconhover');t.parent().find('.dropbox').remove();}else{jQuery(this).find('.dropbox').remove();t.addClass('showmsg');t.find('.thicon').addClass('thiconhover');t.parent().append('<div class="dropbox"></div>');jQuery.post(url,function(data){jQuery('.dropbox').append(data);});}
return false;});jQuery(document).click(function(event){var msglist=jQuery('.dropbox');if(!jQuery(event.target).is('.dropbox')){if(msglist.is(":visible")){msglist.prev().removeClass('showmsg');msglist.prev().find('.thicon').removeClass('thiconhover');msglist.remove();}}});$('.slidedown').slideDown('slow');$().UItoTop({easingType:'easeOutQuart'});$('#toggle_events').click(function(){$('.event').toggle();return false;});$("#tabs").tabs({ajaxOptions:{error:function(xhr,status,index,anchor){$(anchor.hash).html("Couldn't load this tab. We'll try to fix this as soon as possible. "+"If this wouldn't be a demo.");}}});$('#sort-comments').click(function(){var ul=$('#comments > ul');ul.children().each(function(i,li){ul.prepend(li)})
return false;});$('input.search').focusout(function(){if(!$(this).val())
{$(this).addClass('inline-hint');}else $(this).toggleClass('inline-hint');});$('input.search').focus(function(){$(this).toggleClass('inline-hint');});$('.lastlog-x').click(function(){$(this).hide();$(this).next().show();return false;});$('.lastlog-x-abort').click(function(){$(this).parent().hide();$(this).parent().prev().show();return false;});$('.delticket').click(function(){var tid=$(this).attr('rel');$.get("/tickets/del",{id:tid},function(data){$('#t'+tid).fadeOut();});return false;});$('textarea.enlarge').focus(function(e){$(this).height($(this).height()*3).toggleClass('enlarge');$(this).unbind(e);});$('#rotatefax').click(function(){var res=$(this).attr('rel').split("_");$.get("/tickets/rotatefax",{id:res[0]},function(data){window.location.reload();});return false;});if($('.tip').length)$('.tip').tipsy({delayIn:750,gravity:$.fn.tipsy.autoNS});if($('.ticketTip').length)$('.ticketTip').tipsy({title:function(){var myid=$(this).attr('id');return $('#'+myid+'tip').html();},myclass:"ticketTip",html:true,delayIn:50,opacity:1,gravity:$.fn.tipsy.autoNS});if($('.svwp').length)$('.svwp').slideViewerPro();$('.upload_button').click(function(){var id=$(this).attr('id');if(!$('#'+id).val()){$('#'+id+'_result').html('Bitte w&auml;hlen Sie eine Datei aus!');return false;}
$('#'+id+'_result').html('<img src="/images/loading.gif">');$.ajaxFileUpload
({url:'?action='+id,secureuri:false,fileElementId:'userfile',success:function(data,status)
{console.log(data);if(typeof(data.error)!='undefined')
{if(data.error!='')
{alert(data.error);}else
{alert(data.msg);}}
$('#'+id+'_result').html('Fertig.');},error:function(data,status,e)
{alert(e);}})
return false;});if($('#usersearchselect').length)$('#usersearchselect').searchable({maxListSize:200,maxMultiMatch:50,exactMatch:false,wildcards:true,ignoreCase:true,latency:200,warnMultiMatch:'erste {0} Treffer ...',warnNoMatch:'keine Treffer ...',zIndex:'auto'});$("#usersearchselect").change(function(){if(this.value)$('#addresses').load('/billing/addresses?q='+this.value);});$('#searchaddress').click(function()
{var recipient=$('#searchbyusername').val();$.get("/user/addresses",{q:recipient},function(data){$('#addresses').html(data);});return false;});$('.editinvoicecount, .editinvoicenet').live('keyup',function(){var editinvoicecount=$(this).closest('tr').find('.editinvoicecount').val();var editinvoicenet=$(this).closest('tr').find('.editinvoicenet').val();var resulttag=$(this).closest('tr').find('.editinvoicesum');$.get("/billing/calc",{count:editinvoicecount,net:editinvoicenet},function(data){$(resulttag).text(data);var sum=0.00;$('.editinvoicesum').each(function(){var pos=parseFloat($(this).text());if(pos>0)sum+=pos;});var mysum=""+sum+"";if(sum>0)
{var cents=mysum.split('.');if(!cents[1])cents[1]=0;if(cents[1]<10)cents[1]=cents[1]+"0";$('#total').text(cents[0]+"."+cents[1]);}});});$('.invoice_send_email, .invoice_send_letter').click(function(){$(this).parent().load($(this).attr('href'));return false;});$('.nt-toggle').click(function(){$(this).parent().toggleClass('nowrap-truncate');});$('.submitonChange').change(function(){$(this).closest("form").submit();});$('a.submit').click(function(){$(this).closest("form").submit();});var typeWatchOptions={callback:function()
{var checkavailInput=$('.checkavail').val();$.get("/tickets/checkavail_email",{q:checkavailInput},function(data){$("#checkavailResult").html(data);});},wait:750,captureLength:-1}
if($(".checkavail").length>0)$(".checkavail").typeWatch(typeWatchOptions);$('.checkavail').keypress(function(){var id=$(this).attr('id');});$('.resendticket').click(function(){var id=$(this).attr('id').split('-');$('#res-'+id[1]).html('<img src="/images/loading.gif">');$.get("/tickets/resendticket",{pid:id[1]},function(data){$('#res-'+id[1]).html(data);});});if($('form.validate').length)$('form.validate').validate({messages:{captcha:{required:"Sicherheitscode eingeben"}}});if($.validator)
$.extend($.validator.messages,{required:"Pflichtfeld",email:"E-Mail Adresse eingeben",digits:"Zahlen eingeben"});if($('#ticketreply').length)
{var container=$('#error-msg');$('#ticketreply').validate({errorContainer:container,errorLabelContainer:container,wrapper:'p',messages:{requester:{required:"Anforderer ist ein Pflichtfeld: <a href='#t_header'>korrigieren</a>"}}});}
if($('#requesterinput').is(':checked'))$('#3rdparty').show();$('input[name=requester]').change(function(){if($(this).val()=="3rdparty")
{$('#3rdparty').show();}else{$('#3rdparty').hide();}});$('select[name=status]').change(function(){var $radios=$('input:radio[name=newstatus]');$radios.filter('[value='+$(this).val()+']').attr('checked',true);});$('input[name=newstatus]').change(function(){if($('select[name=status]').val()!=$(this).val())$('select[name=status]').val($(this).val());});$('.scrollview').bind('afterShow',function(){if($.browser.opera){var target='html';}else{var target='html,body';}
$(target).animate({scrollTop:$(this).offset().top},500);});if($('#ccs').length>0)
{$("#ccs").tagEditor
({confirmRemoval:true,confirmRemovalText:'Wirklich entfernen?',completeOnBlur:false,separator:'|'});}
$('#adduser').keydown(function(event){if(event.keyCode=='13'){return false;}});$('#adduser').keyup(function(event){if(event.keyCode=='13'){var cc=$('#adduser').val();if(cc.length>0)
{$('#ccs').tagEditorAddTag(cc);$('#adduser').val('');}
return false;}});$('#ticket .inputdesc').hide();$("#changereceipient").click(function(){var ticketid=$(this).attr('title');$.ajax({url:"/tickets/receipient/"+ticketid,success:function(transport){$('#receipient').html(transport).effect("highlight",{},500);}});});$("#preview_fax_template").click(function(){$('#preview_fax').html('<img src="/images/loading.gif">');var bodytxt=$('#faxuser_body').val();var tpl_id=$('#faxuser_template_id').val();$.ajax({type:"POST",url:"/tickets/showdoc/"+tpl_id+"-0-0",data:"bodytxt="+bodytxt+"&do=gen",success:function(transport){$('#preview_fax').html(transport);}});});$("#preview_letter_template").click(function(){$('#preview_letter').html('<img src="/images/loading.gif">');var bodytxt=$('#letteruser_body').val();var tpl_id=$('#letteruser_template_id').val();$.ajax({type:"POST",url:"/tickets/showdoc/"+tpl_id+"-0-0",data:"bodytxt="+bodytxt+"&do=gen",success:function(transport){$('#preview_letter').html(transport);}});});$('a.loading').click(function(){$(this).next('img.loading').removeClass("hidden").show();});if($('.fancydiv').length>0)$('.fancydiv').fancybox({'autoDimensions':false,'width':'80%','height':'80%','autoScale':true,'transitionIn':'none','transitionOut':'none','type':'html'});if($('.fancybox').length>0)$('.fancybox').fancybox({'autoDimensions':false,'width':550,'height':'80%','autoScale':true,'transitionIn':'none','transitionOut':'none','type':'ajax','padding':15});if($('.fancy-iframe').length>0)$('.fancy-iframe').fancybox({'autoDimensions':false,'width':860,'height':'60%','autoScale':true,'transitionIn':'none','transitionOut':'none','type':'iframe'});if($('.fancy-ticketbox').length>0)$('.fancy-ticketbox').fancybox({'autoDimensions':false,'width':720,'height':480,'autoScale':true,'type':'iframe','padding':2,'margin':10,'scrolling':'auto'});if($('.knowledgebaselink').length>0)$('.knowledgebaselink').fancybox({'autoDimensions':false,'width':800,'height':'60%','autoScale':true,'transitionIn':'none','transitionOut':'none','type':'ajax'});if($('.editarticle').length>0)$('.editarticle').fancybox({'autoDimensions':false,'width':750,'height':650,'hideOnContentClick':false,'hideOnOverlayClick':false,'autoScale':false,'type':'iframe','padding':0,'scrolling':'no','enableEscapeButton':false,'showCloseButton':false});$('.morelink').click(function(){var id=$(this).attr('id');$('#'+id+'preview').addClass("hidden").hide();$(this).hide();$('#'+id+'c').removeClass("hidden");$('#'+id+'c').fadeIn();$('#'+id+'c').show();return false;});$('.toggle_boxsize').click(function(){var boxid=$(this).closest('ul').closest('li').attr("id");if($('#'+boxid).is('.f')){$('#'+boxid).removeClass("f");$('#'+boxid).addClass("h");$('#info').load('toggleboxsize?id='+boxid+'.h');}else{$('#'+boxid).removeClass("h");$('#'+boxid).addClass("f");$('#info').load('toggleboxsize?id='+boxid+'.f');}});if($("ul.sortable").length>0)
$("ul.sortable").sortable({handle:'.handle',update:function(){var id=$(this).attr('id');var order=$(this).sortable('toArray');$('#info').load("?"+id+"="+order);}});if($("#customfields").length>0)
$("#customfields").sortable({handle:'.handle',update:function(){var order=$('#customfields').sortable('toArray');$.ajax({url:"?action=sort_"+order});$('#customfields').effect("highlight",{},500);}});if($("ul.categories").length>0)
$("ul.categories").sortable({handle:'.handle',update:function(){var order=$('ul.categories').sortable('toArray');$('#info').load("/pages/sortcategories/"+order);}});if($("ul.forum-sortable").length>0)
$("ul.forum-sortable").sortable({handle:'.handle',update:function(){var order=$('ul.forum-sortable').sortable('toArray');$('#info').load("/forum/sort/"+order);}});if($("#status").length>0)
$("#status").sortable({handle:'.handle',update:function(){var order=$('#status').sortable('toArray');$('#info').load("/tickets/sortstatus/"+order);$('#status').effect("highlight",{},500);}});if($("#rules").length>0)
$("#rules").sortable({handle:'.handle',update:function(){var order=$('#rules').sortable('toArray');$.ajax({url:"?action=sort_"+order});$('#rules').effect("highlight",{},500);}});$('#rules li').hover(function(){var id=$(this).attr('id');$('#'+id+' img.handle').css('visibility','visible');},function(){var id=$(this).attr('id');$('#'+id+' img.handle').css('visibility','hidden');});if($("#contentpages").length>0){$("#contentpages").sortable({handle:'.handle',update:function(){var order=$('#contentpages').sortable('toArray');$.ajax({url:"?action=sort_"+order});$('#contentpages').effect("highlight",{},500);}});$('#contentpages li').hover(function(){var id=$(this).attr('id');$('#'+id+' img.handle').css('visibility','visible');},function(){var id=$(this).attr('id');$('#'+id+' img.handle').css('visibility','hidden');});};if($('.datepicker_full').is(':visible'))
{date_obj=new Date();date_obj_hours=date_obj.getHours();date_obj_mins=date_obj.getMinutes();date_obj_secs=date_obj.getSeconds();if(date_obj_mins<10){date_obj_mins="0"+date_obj_mins;}
if(date_obj_secs<10){date_obj_secs="0"+date_obj_secs;}
date_obj_time=" '"+date_obj_hours+":"+date_obj_mins+":"+date_obj_secs+"'";$(".datepicker_full").datepicker({dateFormat:$.datepicker.W3C+date_obj_time});}
if($('#expiration_date').is(':visible'))$('#expiration_date').datepicker({dateFormat:'yy-mm-dd'});if($('.datepicker').length)$('.datepicker').datepicker($.datepicker.regional['de']);$('input.rating').click(function(){var value=$(this).val();if(value!="")$('#submit').removeClass("hidden").show();});$('select#category_id').change(function(){var value=$(this).val();if(value=='new'){$('#category').show();}else{$('#category').hide();}});$('select#emailagent_id').change(function(){var value=$(this).val();if(value=='-4'){$('#emailagent_email_div').show();}else{$('#emailagent_email_div').hide();}});$('select#prefscopyright_hint').change(function(){var value=$(this).val();if(value=='1'){$('#copyright_hint').hide();}else{$('#copyright_hint').show();}});$('input[name=isnewuser]').click(function(){var value=$(this).val();if(value=='yes'){$('#isnewuserdiv').show();$('input#password').attr('disabled','disabled');$('input[name="name"]').focus();}else{$('input#password').removeAttr('disabled').focus();$('#isnewuserdiv').hide();}});$('#rules select.condition-selector').live('change',function(){var id=$(this).attr('id');var val=$('#'+id+' option:selected').val();if(val=="changed")
{$(this).parent().next().css('display','none');}else{$(this).parent().next().css('display','inline-block');}});$('#rules span.firstselect select').live('change',function(){var fieldlabel=$(this).val();var prefix=fieldlabel.substring(0,3);var id=$(this).attr('id');$('#'+id+'a input').val('');$(this).parent().next('.rule-loading').css('display','inline-block');if(prefix!='is_')
{var fieldname=$(this).attr('name');$('#'+id+'c').removeClass("hidden");$('#'+id+'a').removeClass("hidden");$.getJSON('/config/ruleopts/'+fieldlabel+'/'+fieldname,{},function(data){$('#'+id+'a').html(data.userfield);auxArr=[];$('#'+id+'c select option').remove();$.each(data.condition_values,function(i,option)
{auxArr[i]="<option value='"+option.id+"'>"+option.title+"</option>";});$('#'+id+'c select').append(auxArr.join(''));});}else{$('#'+id+'c').addClass("hidden");$('#'+id+'a').addClass("hidden");}
$(this).parent().next('.rule-loading').css('display','none');});$('#rules span.firstselect select').change(function(){var bool=$(this).val().substring(0,3);var id=$(this).attr('id');if(bool=='is_'){$('#'+id+'c').hide();}else{$('#'+id+'c').show();}});$('.toggle').change(function(){var id=$(this).attr('id');if($(this).attr('checked')){$('#'+id+'c').show();}else{$('#'+id+'c').hide();}});$('.updatefieldc select').change(function(){var updatefield_key=$(this).val();var dest="value"+$(this).attr('id');var destid=dest.replace("[","").replace("]","");$.getJSON('/config/ruleopts/'+updatefield_key+'/'+dest,{},function(data,e){$('#'+destid).html(data.userfield);});});if($('.validate').length>0)$('.validate').validate({messages:{email:{required:"Bitte Emailadresse eingeben"},password:{required:"Bitte Passwort eingeben"}}});if($('#newusersignup').length>0){$("#newusersignup").validate({rules:{name:{required:true},pw1:{required:true,minlength:6},pw2:{required:true,minlength:6,equalTo:"#pw1"},captcha:{required:true,minlength:3}},messages:{gender:{required:"Bitte Anrede eingeben"},name:{required:"Bitte Namen eingeben"},pw1:{required:"Bitte Passwort eingeben",minlength:"Das Passwort muss min. 6 Zeichen lang sein"},pw2:{required:"Bitte Passwort eingeben",minlength:"Das Passwort muss min. 6 Zeichen lang sein",equalTo:"Die eingegebenen Passw&ouml;rter m&uuml;ssen identisch sein!"},captcha:"Bitte geben Sie den Sicherheitscode wie abgebildet ein"}});}
if($('.visualize').length>0)
{$('.visualize.visualize-bar').visualize({type:'bar'});$('.visualize.visualize-pie').visualize({type:'pie',pieMargin:10});$('.visualize.visualize-line').visualize({type:'line'});$('.visualize.visualize-area').visualize({type:'area',width:'640',height:'170',lineWeight:1,colors:['#ce1e2d','#448955','#333333']});}
if($('#ticketreply').length>0){if($(this).find("iframe").get(0)){$("iframe").ready(function(){var frameWindow=$(this).find("iframe").get(0).contentWindow.document;$('body',frameWindow).click(function(){});$('body',frameWindow).contentChange(function(){if($('iframe').contents().find('body').text().length>0){$('#reply_div > label.inactive').removeClass('inactive');$('.replyhint').hide();if($('#comment_is_public').is(':checked')){$('#replyaction').show();}}else{$('#replyaction').hide();$('.replyhint').show();$('#reply_div > label').addClass('inactive');}});});};if($('#body_reply').length>0){$('#body_reply').live('keyup focus paste cut',function(){if($('#body_reply').val().length>0){$('.replyhint').hide();$('#replyaction').show();$('#reply_div > label').removeClass('inactive');}else{$('.replyoptions').hide();$('#replyaction').show();$('#reply_div > label').addClass('inactive');}});}
$('#comment_is_public').change(function(){if(!$('#reply_div > label').hasClass('inactive')){if($('#comment_is_public').is(':checked')){$('#replyaction').show();}else{$('#replyaction').hide();}}});$('#ticketreply').submit(function(){if($("#ticketreply").validate({rules:{input_email:{required:function(){return(($('iframe').contents().find('body').text().length!=0||$('#body_reply').length>0))&&$("#reply_email").is(":checked")&&$("#comment_is_public").is(":checked");}},input_letter:{required:function(){return($('iframe').contents().find('body').text().length!=0)&&$("#reply_letter").is(":checked");}},input_fax:{required:function(){return($('iframe').contents().find('body').text().length!=0)&&$("#reply_fax").is(":checked");}}},messages:{input_letter:{required:"Bitte geben Sie eine zustellf&auml;hige Postanschrift an!"},input_fax:{required:"Bitte geben Sie eine Fax-Nummer an!"},input_email:{required:"Bitte geben Sie eine Email-Adresse an!",email:"Email-Adresse prüfen"}},invalidHandler:function(form,validator){$('#ticketsubmit').removeAttr('disabled');$('#submitspan').removeClass('loading');;}}).checkForm()){$('#ticketsubmit').attr('disabled','disabled');$('#submitspan').addClass('loading');}else{$('#ticketsubmit').removeAttr('disabled');$('#submitspan').removeClass('loading');}});}
$('input[name=replychan]').change(function(){var chan=$(this).val();$('.replydiv').hide();$('#div_'+chan).show();$('#replychan li label').removeClass('selected');$(this).parent().addClass('selected');});$('#comments .emptycomment').hide();$('#view_events').click(function(){$('#comments .emptycomment').toggle();return false;});$('#usersearch').autocomplete('/user/search').search();$('.usersearch').autocomplete('/user/search',{autoFill:true,minChars:2,formatResult:function(row,i,max){var res="";if(row[0])res=row[0];if(row[1])res+=" <"+row[1]+"> ";return jQuery.trim(res);},formatItem:function(row,i,max){var res="";if(row[0])res="<span>"+row[0]+"</span>";if(row[1])res+=" <span>"+row[1]+"</span> ";return jQuery.trim(res);}});$('.usersearch.callcenter').result(function(event,data,formatted){if($('#user_name').attr('readonly')!="readonly")
{$('#user_name').val(data[0]).blur();$("#user_company").val(data[2]);$("#user_phone").val(data[4]);$("#user_email").val(data[1]);$("#user_fax").val(data[5]);$("#requester_id").val(data[3]);$('#edit_user_name').show();$('#subject').focus();$('#user_name').toggleClass('user_name_disabled').toggleClass('required').toggleClass('usersearch');$('#user_name').attr('disabled','disabled');}});$('#edit_user_name').click(function(){$('#edit_user_name').hide();$('#user_name').removeAttr('disabled');$('#user_name').toggleClass('user_name_disabled').toggleClass('required');$("#user_company").val('');$("#user_phone").val('');$("#user_email").val('');$("#user_fax").val('');$("#requester_id").val('');$("#user_name").focus();});var WatchNewrequester={callback:function()
{var checkavailInput=$('#newrequester').val();if(checkavailInput.length<3)
{$('#req-known').hide();$('#req-notknown').hide();};},wait:10,captureLength:-1}
if($("#newrequester").length>0)$("#newrequester").typeWatch(WatchNewrequester);$('#newrequester').result(function(){var checkavailInput=$('#newrequester').val();if(checkavailInput)
{$.get("/tickets/checkavail_email?int=true",{q:checkavailInput},function(data){$('input[name=requester_id]').val(data);if(data>0)
{$('#req-known').fadeIn();$('#req-notknown').hide();}else{$('#req-known').hide();$('#req-notknown').fadeIn();}});}else{$('#req-known').hide();$('#req-notknown').hide();};});$('#newrequester').blur(function(){var checkavailInput=$('#newrequester').val();if(checkavailInput)
{$.get("/tickets/checkavail_email?int=true",{q:checkavailInput},function(data){$('input[name=requester_id]').val(data);if(data>0)
{$('#req-known').fadeIn();$('#req-notknown').hide();}else{$('#req-known').hide();$('#req-notknown').fadeIn();}});}else{};});$('#ticketsubmit').click(function(){if($('iframe').contents().find('body').text().length==0){$('#input_email').removeClass('required');$('#input_fax').removeClass('required');}});$('#pagessearch.autocomplete').autocomplete('/pages/ajaxsearch');$('#domain').autocomplete('/user/checkclientdomain');$("ol.ol1 li a").click(function()
{$(this).next('ol').slideToggle(100);});if($('#image_assets').is(':visible'))$('#image_assets:visible').load('/pages/images');$('.check_all').click(function(){if($(this).attr('checked')){$(':checkbox').attr('checked','checked');$('#ticketaction').fadeIn('fast');}else{$(':checkbox').removeAttr('checked');$('#ticketaction').fadeOut('fast');}});$('#ticketsindex .listbox, #ticketshow .ticketshow, ul.recently li').hover(function(){var id=$(this).attr('id');$('#'+id+' .headlineoptions').fadeIn('fast');},function(){var id=$(this).attr('id');$('#'+id+' .headlineoptions').hide();});$('.headlineoptions').hide();$('table#tickets tr td[id]').hover(function(){var id=$(this).attr('id');$('#'+id+'desc').fadeIn('fast');},function(){var id=$(this).attr('id');$('#'+id+'desc').hide();});$('input[name=\'ticket_id[]\']').click(function(){if($('input[name=\'ticket_id[]\']:checked').val()>0){$('#ticketaction').fadeIn('fast');}else $('#ticketaction').fadeOut('fast');});$("#faximgs .tab_content").hide();$("#faximgs ul.tabs li:first a").addClass("active").show();$("#faximgs .tab_content:first").fadeIn('slow');$("#faximgs ul.tabs li a").click(function(c){$("#faximgs ul.tabs li a").removeClass("active");$(this).addClass("active");$("#faximgs .tab_content").hide();var activeTab=$(this).attr("href");$(activeTab).fadeIn();return false;});if($('#historyticketfax').is(':visible'))
{$('#historyticketfax a').lightBox({fixedNavigation:true});$('#historyticketfax a').click(function(){return false;});}
if($('a.reply_preview').is(':visible'))
{$(this).lightBox({fixedNavigation:true});$(this).click(function(){return false;});}
$('#tplres').hide();$('#save-as-tplc').hide();$('#save-as-tpl').hide();$("#ajax-save-tpl").click(function(){var tpltxt=$('#tpltxt').text();var tplname=$('#tplname').val();$.post("/tickets/addtpl",{name:tplname,txt:tpltxt},function(data){if(data=="OK")
{$('#save-as-tplc').hide();$('#tpl').append('<option value="'+tpltxt+'" class="textblock">'+tplname+' - '+tpltxt.substr(0,30)+'</option>');textblock();}else{$('#tplres').html('Fehler: '+data);$('#tplres').fadeIn('fast');}});});$('#cancel-addtpl').click(function(){$('#save-as-tplc').addClass('hidden');$('#save-as-tplc').hide();$('#tplres').hide();$('#reply').focus();});textblock();$('#textblock').hide();if($("ul.tabs").length)$("ul.tabs").tabs("div#panes > div",{history:true});$("ul.tickettab").tabs("div.panes");$('ul.tab').tabs("div.panes > div",{initialIndex:4});$('.edithover').hover(function(){$(this).find('.edittab').css('visibility','visible');},function(){$(this).find('.edittab').css('visibility','hidden');}).find('.edittab').css('visibility','hidden');if($('#reply_faq').length>0){var keywords="";$.get("/faq/tickets",{q:keywords},function(data){$("#reply_faq").html(data);});};$('#questions ul').eq(0).each(function(){$(this).find('.faq-block').eq(0).addClass('open');$(this).find('.faq-block').eq(0).find('.faq-content').show();});$('.faq-block p').click(function(){if($(this).parent().hasClass('open')){$('.faq-block .faq-content').slideUp('fast',function(){$('.faq-block').removeClass('open');});}else{$(this).find('.faqlink').show();$('.faq-block .faq-content').slideUp('fast');$(this).parent().find('.faq-content').slideDown('fast');$('.faq-block').removeClass('open');$(this).parent().addClass('open');}});$('.accordion .faq-head').addClass('pointer').click(function(){$(this).parent().parent().next().toggle();return false;}).parent().parent().next().hide();$('.loadid').live('click',function(){var dest=$(this).attr('rel');$('#'+dest).show().html('<img src="/images/loading.gif">');$('#'+dest).load($(this).attr('href'));return false;});$('.toggleid').live('click',function(){var id=$(this).attr('id');$('#'+id).toggleClass('marked');$('#'+id+'div').toggle();return false;});$('.showhide').live('click',function(){var id=$(this).attr('id');$('#'+id+'div').show();if($(this).hasClass('focus'))$('#'+id+'div input').focus();$(this).hide();return false;});$('#editwelcometext').click(function(){$('#editwelcometextdiv').slideToggle();return false;});$('.toggleprev').click(function(){$(this).prev().toggle();return false;}).prev().hide();$('.togglenext').click(function(){$(this).next().toggle();return false;}).next().hide();$('.togglenext.hide').click(function(){$(this).hide();});$('.toggleparentnext').live('click',function(){$(this).toggleClass('marked');$(this).parent().next().slideToggle(200);return false;}).parent().next().hide();$('.toggleparentprev').click(function(){$(this).parent().prev().slideToggle(200);return false;}).parent().prev().hide();$('.togglenextrow').click(function(){$(this).parent().parent().next().toggle();return false;}).parent().parent().next().hide();if($('.stars-wrapper').is(':visible'))
$(".stars-wrapper").stars({inputType:"select",captionEl:$("#stars-cap"),oneVoteOnly:true,callbacks:function(ui,type,value)
{$.getJSON("/pages/vote",{rate:value,id:$(".stars-wrapper").attr('id')},function(json)
{});}});$('#banner').hover(function(){$('#banneraction').hide().removeClass('realhidden').fadeIn('fast');},function(){$('#banneraction').fadeOut('slow').addClass('realhidden');});$('#helpbox').hover(function(){$('#newarticle').hide().removeClass('realhidden').fadeIn('fast');},function(){$('#newarticle').fadeOut('slow').addClass('realhidden');});});function tplupdate(){var myiframe=$($.browser.msie?frames["reply"]:"#reply");var frameWindow=document.getElementById('reply').contentWindow;if(typeof frameWindow.getSelection!='undefined'){var range=frameWindow.getSelection().toString();}
else if(typeof frameWindow.document.selection!='undefined'&&typeof frameWindow.document.selection.createRange!='undefined')
{var range=frameWindow.document.selection.createRange().text;}
if(range.length>0){$('#tplselector').hide();$('#tpltxt').html(range);$('#save-as-tpl').show();if(!$('#save-as-tplc').is(':visible'))$('#tplname').val($("#tpltxt").text().substr(0,15));}else{$('#save-as-tpl').hide();$('#tplselector').show();}}
this.textblock=function(){xOffset=552;yOffset=20;$(".textblock").hover(function(e){this.t=this.value;this.width=531;var pos=$(this).position();if(pos.left<600)pos.left=600;this.left=pos.left-xOffset;this.top=e.pageY-yOffset;if(!this.t){this.t=this.title;this.width=200;this.left=e.pageX+20;this.top=e.pageY+10;}
$("body").append("<p id='textblock'>"+this.t+"</p>");$("#textblock").css("top",this.top+"px").css("left",this.left+"px").css("width",this.width+"px").stop().fadeIn("fast");},function(){$("#textblock").remove();});};function toggle_rule(rule_id){$.ajax({url:"/user/toggle_rule/"+rule_id,success:function(transport){if(transport=="0")$('#status_'+rule_id).attr('src',"/images/deactive.png");if(transport=="1")$('#status_'+rule_id).attr('src',"/images/active.png");}});}
function removeFormField(cond_id,row_id,rule_id){if(!cond_id)
{$('#row_'+row_id).remove();return;}
else
if(confirm('Sind Sie sicher?'))
$.ajax({url:"?action=removerulerow_"+rule_id+"&cond_id="+cond_id,success:function(transport){$('#row_'+row_id).remove();}});}
function addFormField(operator,rule_id){var rows=$('#rules > *').length;$.ajax({url:"?action=insertrulerow_"+rule_id+"&operator="+operator+"&rows="+rows,success:function(transport){$('#rules').append(transport);}});}
$.fn.hasAttr=function(name){return this.attr(name)!==undefined;};